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imal service. The list is not exhaustive, but we are not asking for additional content to the offer request. 1. Crosschannel coverage – baseline monitoring of online, print, social media, TV and radio across Estonia, Finland (incl. Åland), Latvia and Sweden. Coverage must include national media, major regional outlets and key industry-relevant sources in each country. a. At minimum, social media monitoring must include publicly available content on LinkedIn, Facebook, Instagram, X, and YouTube. 2. Real-Time Monitoring - real-time tracking of brand mentions, competitors, industry topics. 3. Multilanguage & regional coverage – the tool should support Estonian, Finnish, Latvian, Swedish and English (for panNordic coverage) and allow monitoring of specific geographic markets. 4. Keyword search capabilities – advanced keyword tracking with flexible search operators, allowing refine