Irlanda - Dublin: TENDER FOR PROVISION OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SYSTEM FOR BUS EIREANN FOR BUS ÉIREANN
Data licitatiei 27.08.2025
Expirat
23
23
| Valoare estimata : 1,000,000 EUR
|
Tip anunt:
UE
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ID: 9886124
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Data publicarii :
29.07.2025
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Tara/Judet:
IR |
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Descriere scurta:
Irlanda - Dublin: TENDER FOR PROVISION OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SYSTEM FOR BUS EIREANN FOR BUS ÉIREANN
Coduri CPV:
72200000-7 - Servicii de programare şi de consultanţă software
72500000-0 - Servicii informatice
|
Textul licitației
serve as a centralised platform for managing all customer contacts and interactions, with an emphasis on high usability and intelligent features. The primary objective is to enhance customer service and strengthen relationships by providing a unified view of customer information and communication history. This aligns with the company's strategic goal to improve customer satisfaction. By modernising customer relationship practices, the company aims to offer a modern, omnichannel experience to its clients.Identificatorul procedurii: 9ff431fa-13d7-434e-9b84-b7299a59df2cTip de procedură: Negociată cu publicarea prealabilă a unei proceduri concurențiale de ofertare / competitivă cu negociereProcedura este accelerată: nu2.1.1. ScopNatura contractului: ServiciiClasificarea principală (cpv): 72200000&nb