Textul licitației

tern. The contract with the Southeastern incumbent supplier will also expire in September 2015. The Southeastern service is a blend of in-house resource to manage more complex communication and an outsourced element.Note this requirement is strictly for an on-shore operation.A se citi:II.1.5) Short description of the contract or purchase(s): Included in the scope of the tender is the provision of the customer service operation for Southeastern. The contract with the Southeastern incumbent supplier will also expire in September 2015. The Southeastern service is a blend of in-house resource to manage more complex communication and an outsourced element.The supplier should be able to offer a service provision that is flexible and will allow for future operating companies and/or franchises to join the contract if deemed appropriate.Note this requirement is strictly for an on-shore operation.